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Marketing & Messaging: Re-Breaking the Ice

March 23-25, 2022

St. Lawrence Centre for the Arts, 27 Front St E, Toronto, ON M5E 1B4, Canada

…and online!

We gathered in Toronto — and online — for our first in-person Spring Conference in three years and our first-ever NAMT event in Canada March 23-25, 2022 to discuss the state of marketing in 2022 and beyond.

Pricing started at $295 to attend in person, or just $50 online, with discounts available when multiple participants from your organization registered. The agenda included a Marketing Roundtable, designed to allow all participants to interact and share successes as well as lessons learned from the last two years. Additional panels focused on setting audience expectations, changing the public’s perception of your theatre, working with press in the current landscape, and more.


Educational Resources Committee

Mark Fleischer, Pittsburgh CLO (PA), Chair
Nancy Altschuler, Goodspeed Musicals (CT)
Susanna Gellert, The Weston Playhouse (VT)
Robb Hunt, Village Theatre (WA)
Orlando Morales, The 5th Avenue Theatre (WA)
Dan Murphy, The Broadway Rose Theatre (OR)
 

2022 Spring Conference Committee

Victoria Barber, The Musical Stage Company (ON)
Ray Hogg
, The Musical Stage Company (ON)
Andrew Leshovsky, Theater Latté Da (MN)
Mitchell Marcus, The Musical Stage Company (ON)
Hannah Oren, Transport Group Theatre Company (NY)
MIchael Rubinoff (ON)
Melanie Thompson, Segal Centre for Performing Arts (QC)

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Agenda

Wednesday, March 23, 2022 (All times ET)
4:45 - 5:30 pmTours of the CAA Ed Mirvish Theatre

CAA Ed Mirvish Theatre
244 Victoria Street

For over one hundred years, the CAA Ed Mirvish Theatre (as it is now known) has been at the centre of Toronto’s popular entertainment scene. The theatre is currently in the final stages of renovations in preparation for the Toronto production of Harry Potter and the Cursed Child, and we’ve been offered the opportunity to take hardhat tours of this beautiful City of Toronto Heritage Property.

There will be two tour groups, at 4:45 pm and 5:10 pm. Meet at the theatre entrance at 244 Victoria Street for whichever group you like, then pop across the street to the Jazz Bistro for the Kick Off Cocktail Party!

5:30 - 7:30 pmKick-Off Cocktail Party

Jazz Bistro
251 Victoria St

Sponsored by Broadway Licensing

5:30 - 7:30 pmOnline Networking Time

Socio Lounge

Why should the in-person attendees have all the fun? Start meeting friends and colleagues in the video chat room in Socio. We’ll check in from Toronto, too!

Thursday, March 24, 2022 (All times ET)
9:30 - 10:30 amNetworking Breakfast

Marriott Downtown at CF Toronto Eaton Centre
Trinity Ballroom Salon I-II

Sponsored by Concord Theatricals

Open to all in-person Conference participants even if you’re not staying at the hotel. Come get your badge (and a welcome gift from Concord Theatricals!) to start the day! Chat will be open for online participants as well!

9:30 - 11:00 amOnline Breakfast

Socio Lounge

You don’t need a badge or a mask to get the networking started! Grab your coffee and head to the video chat rooms in Socio to meet your colleagues from all over the continent.

10:30 - 11:00 amWalk to St. Lawrence Centre

We’ll walk from the Marriott to our main Conference venue together, a great chance to see a bit of downtown Toronto. (It’s also a quick subway ride, or you can meet us there; See the Toronto Info tab or the Socio app for directions.)

11:00 - 11:15 amWelcome Remarks

St. Lawrence Centre for the Arts
27 Front Street E

11:15 am - 12:00 pmKeynote Speech: "The future of marketing is TikTok (no it isn't... it really isn't)"

St. Lawrence Centre for the Arts
27 Front Street E

Jason Maghanoy is a graduate of McGill University and the National Theatre School of Canada’s Playwriting Program. Currently, he is the Vice President, Digital Solutions & Business Development at SJC Media, as well as the Associate Publisher of Canadian Business. Prior to SJC Media he was the Director of Revenue at NOW Magazine, Senior Development Officer, Corporate Partnerships at Canadian Stage, the Manager, Community Investment at Toronto Arts Foundation, and a Sponsorship & Advertising Coordinator at TIFF.

In addition to his work in corporate partnership development and digital media, Jason is considered one of the brightest emerging leaders in the City of Toronto. He is a Mentor at Ryerson’s Social Ventures Zone, a member of Luminato’s Board of Directors, a member of the Impact Collective for the University Health Network, as well as a member of the TELUS Community Board.

Jason is also a playwright. He has been the playwright-in-residence at Theatre Passe Muraille and Young People’s Theatre, a member of the Banff Playwrights Retreat, a member of the Playwrights Retreat at the Stratford Shakespeare Festival, a former member of the Tarragon Playwrights Unit, and a Finalist for the Lila Acheson Wallace American Playwriting Fellowship at Juilliard.

12:00 - 1:30 pmMarketing Roundtable

St. Lawrence Centre for the Arts
27 Front Street E

A fully hybrid, fully interactive discussion of how everyone is doing as we enter this new phase of recovery and reopening. Share your success stories and lessons learned from the last few weeks or months, and how you’re marketing your upcoming seasons and events. Online participants will be able to join us on Zoom to connect live.

1:30 - 3:00 pmLunch (on your own)

In-person participants: See the Restaurants tab in the Socio app for recommendations.

Online participants: The Socio Lounge will be open for face-to-face chat!

3:00 - 5:00 pmChanging Audience Expectations and Behavior

St. Lawrence Centre for the Arts
27 Front Street E

A lot has changed in the last two years…the pandemic, the movement for Black Lives, and beyond that shifts in technology, media, and how many people consume entertainment and interact with companies. How has this affected what patrons expect from us, both inside and outside the theatre? What does it mean for how we communicate, for subscriptions, exchanges, programming, streaming, and more?

Moderated by Pamela Adams (Atlantic Theatre Company), with Tralen Doler (Broadway On Demand), Tanya Doroslovac (Canadian Stage), John Karastamatis (Mirvish) and Paul Larson (Blueprint Advancement).

5:30 - 7:00 pmSongwriters Showcase

Jazz Bistro
251 Victoria St

Hear songs from some new Canadian musicals!

Friday, March 25, 2022 (All times ET)
10:30 - 11:00 amDay 2 Check-In

St. Lawrence Centre for the Arts
27 Front Street E

If you’re joining us for the first time today, come get checked in and get your badge! Or just get settled for day two and get some coffee before we start our first session.

11:00 am - 12:15 pmThe Role of the Marketing Department in 2022

St. Lawrence Centre for the Arts
27 Front Street E

What does a marketing department look like now? Nowadays, Marketing Directors often find themselves having to be video producers, social media managers, customer service reps and so much more. How has the role of the marketing department evolved in recent years? How do you collaborate with other departments at your theatre? What do you enjoy about your evolving role, and what would you like to see change?

Moderated by Melanie Thompson (Segal Centre for Performing Arts), with Victoria Barber (The Musical Stage Company), Carol Chiavetta (Ogunquit Playhouse), Drew Francis (Red Mountain Theatre Company) and Eric Pugh (The Muny).

12:30 - 1:30 pmThe Future of the Press

St. Lawrence Centre for the Arts
Bluma Appel Lobby Upstairs
27 Front Street E

As local journalism continues to change and arts journalism and criticism take some of the biggest hits, how can theatres continue to get coverage and find audiences? What innovative solutions are organizations and media outlets finding? How are loyal audiences finding and creating new resources?

Moderated by Michael Rubinoff, with Karen Fricker (Toronto Star), Emily Jerison (The Olney Theatre), Diep Tran (freelance journalist) and Kevin Sweeney (Shea’s Performing Arts Center).

12:30 - 1:30 pmMarketing the Theatre as a Home

St. Lawrence Centre for the Arts
27 Front Street E

As many of us reopen our doors for the first time in two years, how are we welcoming audiences and artists home? We’re not just “generating content,” we provide accessible and equitable community spaces to gather and share an experience. How do we sell the concept of the theatre as a home and make culture more available to all — and how do we follow through on that promise? How do we communicate safety and trust even as policies and practices shift?

Moderated by Betsy King Militello (NAMT), with Andy Butterfield (Weston Theater Company), Kwofe Coleman (The Muny), Jennifer Jaquess (Red Mountain Theatre) and Dan McMahon (Goodspeed Musicals).

1:30 - 3:00 pmLunch (on your own)

In-person participants: See the Restaurants tab in the Socio app for recommendations.

Online participants: The Socio Lounge will be open for face-to-face chat!

3:00 - 4:15 pmChanging Perceptions

St. Lawrence Centre for the Arts
27 Front Street E

As theatres rethink their work and their missions from a social justice perspective, how does this change their brands? How are we perceived by patrons, by artists we work with, and by the community at large? What do you do when you want to shift how people think of your organization? How and when do you take a stand, even if it risks alienating some of your audience?

Moderated by Thembi Duncan (Shea’s Performing Arts Center), with Alethea Bakogeorge (The Musical Stage Company), and Andrew Leshovsky (Theater Latté Da).

3:00 - 4:15 pmThe State of Social Media

St. Lawrence Centre for the Arts
Bluma Appel Lobby Upstairs
27 Front Street E

How do you stay on top of rapidly changing social media trends? Is it worth it to try? Can social media replace or supplement traditional advertising and press? Can it grow new fanbases? What about just having fun? Hear from experts and your fellow members about how they’re navigating — and what’s worked for them!

Moderated by Chris Alleman (Lake Dillon Theatre Company), with Jason Carlos (Toronto International Film Festival), Joshua Cummins (Zach Theatre), Katie Desjardins (Goodspeed Musicals) and Melanie Thompson (Segal Centre for Performing Arts).

4:15 - 4:45 pmClosing Remarks

St. Lawrence Centre for the Arts
27 Front Street E

As of 3/29/22.

Local Dining & Attractions

Transit from Pearson Airport to the Marriott

Follow the signs that say “Trains to Station” to the UP Express.

The fair is $12.35 CAD. Ticket machines take cards or cash, including USD, or you can tap your enabled card or phone on a separate machine at the gate.

Take the train to Union Station (the last stop).
Follow the signs to Union Station and the Subway
Take the #1 Yonge Line Northbound towards Finch
3 stops to Dundas
Exit at Dundas East/North Side
It’s about a 6 min walk to the hotel (see map above or use your phone; you can cut through the park or the mall!)

A Lyft will be around $70 CAD and 30-40 minutes.

Transit and Parking at the Marriott

If you’re not staying at the Marriott but joining us for breakfast on Thursday (and we hope you will!), the closest subway station is Dundas on the 1 line. Parking at the hotel costs $8/hour or $25/day. 

Alternative parking locations:
City Hall, 110 Queen Street West (Nathan Phillips Square Garage)
Eaton Centre – Bay & Dundas, 548 Dundas Street West (Canadian Tire/Ryerson University Building)
Bell Trinity Square,  483 Bay Street (Bell Trinity Square Building)

Directions from the Marriott to the Jazz Bistro

From the main entrance of the hotel, make a right on Bay Street
Make a right on Dundas Street W
Make a right on Victoria Street

Or, exit the hotel through the doors by the elevator
Cross Trinity Square
Cut through the Eaton Centre to Yonge Street and make a left
Make a right on Dundas Square
Make a right on Victoria Street

Directions from the Marriott to the St. Lawrence Centre for the Arts

From the main entrance of the hotel, make a left on Bay Street
Bear left to stay on Bay Street as it curves around Old City Hall
Turn left on Wellington Street W
Turn right on Scott Street
Turn left on Front Street

Or, exit the hotel through the doors by the elevator
Cross Trinity Square
Cut through the Eaton Centre to Yonge Street and make a right
Turn left on Wellington Street E and continue as above

You can also take the subway one stop from Dundas to King

Attendees

321 Theatrical Management
Nancy Gibbs
Producer
42nd Street Moon
Daniel Thomas
Executive Artistic Director
AMTP
Brannon Bowers
Producing Director
AMTP
Tanya Palmer
Executive Artistic Director
AMTP
Pete Brace
Marketing & Communications Manager
Ars Nova
Anthony Colon
Audience Engagement Manager
Ars Nova
Kayla Zanakis
Marketing Fellow
Ars Nova
Mac Ingram
Associate Executive Director
Ars Nova
Diego Alejandro González
Marketing Associate
Ars Nova
Fernando Masterson
Marketing Director
Atlanta Lyric Theatre
Colt Chambers
Managing Director
Atlantic Theater Company
Braley Degenhardt
Director of Marketing
Atlantic Theater Company
Pamela Adams
General Manager
AudienceView
Katie Norman
Business Development Representative
Barrington Stage Company
Paige Stefanski
Associate Director of Marketing, Print & Digital Media
Barrington Stage Company
Chelsea Gaia
Director of Marketing
Barrington Stage Company
Christopher Castanho
Associate Director of Marketing, Creative Content
Blueprint Advancement
Paul Larson
President
Blueprint Advancement
Kyle Steigerwald
Vice President
Broadway in Tucson
Mario Di Vetta
General Manager
Broadway in Tucson
Moriah Baker
Marketing Manager
Broadway Licensing
Zach Dulli
Director of Amateur Musical Licensing
Broadway Licensing
Tralen Doler
V.P. Partnerships & Brand Engagement
Broadway Licensing
Sara Skolnick
Director of Professional Musical Licensing
Broadway Rose Theatre Co.
Michael Miramontes
Marketing Associate
Broadway Rose Theatre Co.
Holly Richards
Development Manager
Broadway Rose Theatre Co.
Alan Anderson
Marketing Director
Broadway Rose Theatre Co.
Dan Murphy
Managing Director
Broadway Rose Theatre Co.
Emily Dew
Communications Manager
Broadway Rose Theatre Co.
Sharon Maroney
Producing Artistic Director
Broadway San Diego
Christann Heideman
Director of Marketing
Broadway San Diego
Mark-Anthony Beltran
Public Relations Associate
Broadway San Jose
Tina Chang
Marketing Manager
Brooks & Distler, Attorneys at Law
Marsha S Brooks
Partner
Capacity Interactive
Shira Green
Director of Business Development
Casa Mañana Musicals
Katie Matson
Social Media Manager
Casa Mañana Musicals
Monica Bermea
Director of Marketing
Cinevative
Mark Ciglar
CEO
Cinevative
Angie Piccirillo
Producer
Concord Theatricals
Teresa Castro
Professional Licensing Manager
Concord Theatricals
Abbie Van Nostrand
SVP, Client Relations and Community Engagement
Concord Theatricals
Michelle Yaroshko
SVP, Professional Licensing (North America)
Concord Theatricals
Michael Macaione
Concord Theatricals
Jim Colleran
Director, Marketing
Concord Theatricals
Zach Kaufer
Senior Manager, Professional Licensing
Concord Theatricals
Ella Andrew
Coordinator, Client Relations and Community Engagement
Concord Theatricals
Robin Pomatto
Senior Manager, Concert Licensing
Fulton Theatre
Nicole Hackmann
Director of Advancement and Government Relations
Fulton Theatre
Marc Robin
Executive Artistic Producer
Goodspeed Musicals
Katie Desjardins
Creative Content Manager
Goodspeed Musicals
Donna Lynn Hilton
Artistic Director
Goodspeed Musicals
Gloria Gorton
Director of Major Gifts
Goodspeed Musicals
Nancy Altschuler
Director of Development
Goodspeed Musicals
Dan McMahon
Director of Marketing
Goodspeed Musicals
Erica Gilroy
Production Manager
Goodspeed Musicals
Mary Miko
Special Events & Corporate Sponsorship
Goodspeed Musicals
David Byrd
Managing Director
Goodspeed Musicals
Katie Wasserman
Database Administrator
Goodspeed Musicals
Rachel Tischler
General Manager
Goodspeed Musicals
Trisha Cabral
Director of Finance
Goodspeed Musicals
Ian Galligan
Marketing Associate
Goodspeed Musicals
Naomi Anhorn
Assistant Stage Manager
InstantEncore
David Dombrosky
Chief Marketing Officer
Lake Dillon Theatre Company
Chris Alleman
Producing Artistic Director
Lyric Theatre of Oklahoma
Miki Galloway
Marketing Coordinator
Lyric Theatre of Oklahoma
Michael Bratcher-Magallanez
Director of Marketing and Public Relations
Lyric Theatre of Oklahoma
Jim Reynolds
Managing Director
Maine State Music Theatre
Carol Marquis
Director of Marketing and Communications
Maine State Music Theatre
Curt Dale Clark
Artistic Director
Maine State Music Theatre
Stephanie Dupal
Managing Director
McCoy Rigby Entertainment
Tom McCoy
President
Mercury Musical Developments
Ellen Burgin
Membership and Communications Manager
Music Theatre International
Matt Boethin
Professional Licensing Director, N. America
Music Theatre International
Richard Patterson
International Licensing Director
Music Theatre Wichita
Angela Cassette
Managing Director
Music Theatre Wichita
Marco Benitez
Marketing & Communications Manager
Music Theatre Wichita
Cheyenne Queen
Patron Services Manager
Musical Theatre West
Andrea Shepard
Box Office Manager
Musical Theatre West
Paul Garman
Executive Director/Producer
Musical Theatre West
Kate Luhr
Donor Relations/Special Events
Musical Theatre West
Bren Thor
Company Manager
Musical Theatre West
Christopher Ubiadas
Marketing/Social Media
Musical Theatre West
Tad Fujioka
Assistant Box Office Manager
Musical Theatre West
Sophia Goodin
Marketing Assistant Coordinator
Musical Theatre West
Douglas Senecal
General Manager
MusicalFare Theatre Company
Doug Weyand
Marketing Director
NAMT
Emily Vortherms
Office Coordinator
NAMT
Brittney Woolley
Development Manager
NAMT
Skye Cone Ivey
Program Assistant
NAMT
Adam Grosswirth
Member Services Director
NAMT
Betsy Militello
Executive Director
National Alliance for Musical Theatre
Diana Ly
Ogunquit Playhouse
Bradford Kenney
Executive Artistic Director
Ogunquit Playhouse
Jo Baslow
Assistant to the Executive Artistic Director
Ogunquit Playhouse
Kent Bridges
Managing Director
Ogunquit Playhouse
Janet Davis
Director of Development
Ogunquit Playhouse
Carol Chiavetta
Director of Marketing & Communications
Ogunquit Playhouse
Sara Funk
Tessitura Administrator
Ogunquit Playhouse
Ivy Demos
Assistant to the Managing Director
OKC Broadway
Dee Llanusa
Director of Marketing & Sales
OKC Broadway
Elizabeth Gray
Executive Director
Olney Theatre Center
Joshua Ford
Director of Marketing and Communications
Pittsburgh CLO
Stephanie Smilak
Graphic Designer
Pittsburgh CLO
Sidney Franczak
Marketing Coordinator
Red Mountain Theatre
Drew Francis
Director of Operations
Red Mountain Theatre
Jennifer Jaquess
Managing Director
Rhinebeck Writers Retreat
Kathy Evans
Founding Executive Director
Riverside Theatre
Jon Moses
Managing Director, COO
Rubber City Theatre
Dane Leasure
Executive Artistic Director
Segal Centre for Performing Arts
Carrie Mazoff
Outreach and Sales Specialist
Segal Centre for Performing Arts
Melanie Thompson
Head of Communications
Segal Centre for Performing Arts
Lisa Rubin
Artistic and Executive Director
Segal Centre for Performing Arts
Liora Friedland
Social Media Manager
Segal Centre for Performing Arts
Gabriela Saltiel
Assistant to the GM & Project Manager, Operations
Segal Centre for Performing Arts
Emilie Hervieux
Head of Marketing
Shea's Performing Arts Center
Michael Murphy
President
Shea's Performing Arts Center
Thembi Duncan
Director of Arts Engagement and Education
Shea's Performing Arts Center
Alicia Rainey
Arts Engagement and Education Assistant
Shea's Performing Arts Center
John Schaller
Director of Development
Shea's Performing Arts Center
Robert Brunschmid
Director of Operations
Shea's Performing Arts Center
Beth Potozniak
Sponsorships and Special Events Manager
Shea's Performing Arts Center
Nikiya Campbell
Operations Coordinator
Shea's Performing Arts Center
Kevin Sweeney
Director of Marketing and Communications
Shea's Performing Arts Center
Jen Mysliwy
Arts Education Coordinator
Shea's Performing Arts Center
Lauren Kirchmyer
Public Relations and Content Strategy Associate
Shea's Performing Arts Center
Nick Occhipinti
Marketing Associate
Shea's Performing Arts Center
Bill Patti
General Manager
Sheridan College
Mary-Lu Zahalan
Professor
Sheridan College
Suzanne Bennett
Professor
Sheridan College
Gillian Saunders
Professor
Stage Aurora Theatrical Company
Darryl Reuben Hall
Executive Director
Starhawk Productions
Wendy Gillespie
President & CEO
The 5th Avenue Theatre
Bill Berry
Producing Artistic Director
The Hollywood Pantages
Patricia Tumang
Marketing Manager
The Hollywood Pantages
Cameron Yates
General Management Associate
The Hollywood Pantages
Katie Hotchkiss
Assistant General Manager
The Hollywood Pantages
Jeff Loeb
President
The Hollywood Pantages
Benny Aguayo
Associate Director of Marketing
The Human Race Theatre Company
Emily Wells
Artistic Director
The Human Race Theatre Company
Kappy Kilburn
Executive Director
The Muny
Jane Schell
Group Sales and Special Events Manager
The Muny
Julie Merkle
Photo + Video Specialist
The Muny
Eric Pugh
Director of Marketing
The Muny
Amy Maier
Visual Brand Coordinator + Graphic Designer
The Muny
Judy Sakai
Graphic Designer + Print Product Manager
The Muny
Kwofe Coleman
President & CEO
The Musical Stage Company
Alethea Bakogeorge
Development & Communications Associate
The Musical Stage Company
Victoria Barber
Director of Marketing
The Nederlander Organization
Christina Selby
Vice President Production and Touring
The REV Theatre Company
Josh Katzker
Director of Marketing
Theater Latté Da
Andrew Leshovsky
Director of Marketing & Engagement
TheaterWorks Hartford
Nicole Nieves
General Manager
TheaterWorks Hartford
Rob Ruggiero
Producing Artistic Director
TheaterWorks Hartford
David Samuel
Marketing Associate / Creative Content Manager
TheaterWorks Hartford
Dina Silva
Director of Development
Theatre Under The Stars
Michael Gepner
Director of Marketing and Communications
Theatre Under The Stars
Hillary Hart
Executive Director
Timber Lake Playhouse
Dan Danielowski
Executive Director
Timber Lake Playhouse
Bill Titus
Administrative Assistant
Ujima Company Inc.
Brian Brown
Associate Managing Director
Utah Festival Opera and Musical Theatre
Annette Macfarlane
Development Director
Utah Festival Opera and Musical Theatre
Vanessa Ballam
Artistic Associate and Education Director
Utah Festival Opera and Musical Theatre
Stefan Espinosa
Conservatory Director
Utah Festival Opera and Musical Theatre
Michael Ballam
Founding General Director
Utah Festival Opera and Musical Theatre
Lindsey Kelstrom
Education Business Manager
Village Theatre
Jacquelyn Rardin
Associate Advancement Director, Marketing
Village Theatre
Robb Hunt
Executive Producer
Village Theatre
Frank Stilwagner
Director of Advancement
Village Theatre
Matthew Bosley
Marketing Coordinator
Village Theatre
Madeleine Stephens
Marketing Manager
Weston Theater Company
Andy Butterfield
Director of Marketing and Communications
Woodminster Summer Musicals
Jody Jaron
Treasurer/Ass. Producer
Woodminster Summer Musicals
Blake Hennessy-York
Corporate Board/Marketing
ZACH Theatre
Joshua Cummins
Digital Media Manager
ZACH Theatre
Elisbeth Challener
Managing Director
ZACH Theatre
Drew Nebrig
Director of Marketing and Communications
ZACH Theatre
Alyson Mintz
Subscriber Concierge and Group Sales Coordinator
ZACH Theatre
Greg Garcia
Associate Director of Marketing and Analytics
Grace Kosaka
Aaron Sanko
Jean-Paul Yovanoff
Michael Rubinoff
Producer
Kathryn Keats
Performance Artist / Playwright / Composer
Melissa Bencic
Artistic and Managing Director
Megan Cavallari
David Coffman
Bridget McDonough
General Manager, retired

Guidelines

Participation Guidelines

NAMT is committed to recognizing and celebrating the diversity of experiences, talents, skills, cultures and opinions that our members bring to our community, and specifically to our events. We invite you to participate in all of our Conferences, Roundtables, Festivals and other events, both online and in-person, in a spirit of open-mindedness, curiosity and respect.    

We want every NAMT event to be a safe, inclusive and productive environment for all participants. In that spirit, we ask you to…

  • Be inclusive, actively seeking and inviting diverse perspectives
  • Recognize that some people are comfortable responding quickly and verbally and others are not, and create space for those who may need more time to be heard
  • Listen to understand
  • Participate in an active and direct way, with professionalism and respect for others
  • Be considerate, kind, constructive and helpful in your language and actions
  • Use “I” statements and avoid generalizations
  • Assume good intentions but acknowledge impact
  • Ask questions if something isn’t clear, and receive both questions and answers with openness and generosity
  • Refrain from demeaning, discriminatory or harassing behavior and language
  • Respect confidentiality requests by speakers and other participants

We may take action (up to and including expulsion with no refund and exclusion from future events) to redress disruptive, disrespectful or offensive behavior or any other actions perceived by NAMT staff and/or Board to be in conflict with the above guidelines. 

We know that learning and working together can produce both joy and conflict. We recognize that to learn is to stumble, and we are striving to provide a space for risk, creativity, respect, appreciation, growth and collaboration. When addressing conflicts of any type, we commit to these Participation Guidelines.

Thank you to every NAMT community member for helping to make all of our events informative, inclusive and respectful.

COVID-19 Info

Event COVID-19 Policies

Proof of full COVID-19 vaccination with an FDA or WHO authorized vaccine will be required for in-person entry to the Spring Conference. Guests who are unvaccinated due to a disability will be required to provide proof of a negative COVID-19 PCR test taken within 72 hours of entry to the event, or a negative COVID-19 antigen test taken within 6 hours of entry to the event in order to attend. 

Guests can display proof of vaccination on a smartphone (including a government-issued electronic pass) or present a physical copy, along with a government-issued photo ID such as a driver’s license or passport.

As of 2/18/22, masks are required in indoor public spaces in Ontario, when not eating or drinking, even if you are vaccinated.

It is essential that guests not enter the venue if they are unwell. We will make every accommodation possible in order for both NAMT staff and attendees to feel empowered to stay home if they feel unwell. Please let us know if you are unable to attend in person and we will be happy to change your registration to online so that you may join us remotely.

We are continuing to monitor city, provincial and federal guidelines as we plan for the Spring Conference. As public health conditions and guidance for public gatherings evolve, we will remain flexible and adapt to applicable health protocols. As such, these requirements may change.

If you do not intend to be vaccinated in time to attend the Conference in person, you may join us online!


Travel Information

This information is subject to change and we recommend checking the links below or sent to you by your airline for the most up-to-date policies.

As of 3/15/22:

  • Travelling (or returning) to Canada from another country: travelers must register with ArriveCAN, get a pre-departure COVID-19 test, and participate in the mandatory testing requirements upon arrival.
    • Fully vaccinated travelers will NOT be required to stay at a government-authorized hotel (quarantine) while awaiting their on-arrival test result if they meet all of the required criteria.
  • Travelling (or returning) to US or international destinations from Canada: Make sure to review the government entry requirements prior to travel.

You can use AirCanada’s Travel Ready Hub to look up details for your specific itinerary and location (even if you’re not flying AirCanada), or check with your airline.


To travel from the US to Canada…

  • Travel is allowed with restrictions for vaccinated travelers
  • Mandatory COVID-19 test
    • Proof of negative pre-departure COVID-19 test results
      • ANTIGEN Test 1 day before final boarding
      • PCR Test 72 hours before final boarding
      • RT-PCR Test 72 hours before final boarding
      • NUCLEIC-ACID Test 72 hours before final boarding
      • MOLECULAR Test 72 hours before final boarding
      • RT-LAMP Test 72 hours before final boarding
  • No quarantine required for vaccinated travelers
  • Documents required:
    • Mandatory proof of vaccination
    • Mandatory contact information form via ArriveCAN
    • Mandatory proof of vaccination for public activity
  • No visa required
  • Masks are required in public indoor spaces

 

To travel from Canada to the US…

  • Travel is allowed with restrictions for vaccinated travelers
  • Mandatory COVID-19 test
    • Proof of negative pre-departure COVID-19 test results
      • ANTIGEN Test 1 day before departure
      • NUCLEIC-ACID Test 1 day before departure
      • RT-PCR Test 1 day before departure
      • RT-LAMP Test 1 day before departure
      • TMA Test 1 day before departure
  • No quarantine required for vaccinated travelers
  • Documents required:
  • No visa required
  • Masks are required on public transportation

As of 3/15/22, pre-travel testing in Toronto requires a paid appointment. There are several locations downtown near the Marriott and the St. Lawrence Centre for testing, as well as rapid tests available at the airport.

Rapid antigen tests for both border crossings must be professionally administered, NOT home tests.

Pearson Airport

Switch Health

Canadian Travel Clinic (140 Yonge Street and other locations)

Maple Clinic (82 Peter Street and other locations)

This information is provided for your convenience but is subject to change. Please check with your airline or government sources before traveling.