How’s Your Health?

You care about your organization’s health. So do we. That is why SMU’s National Center for Arts Research (NCAR) has created a free online tool, the NCAR KIPI (Key Intangible Performance Indicator) Dashboard, which allows you to see how your organization compares to organizations like yours nationally on a variety of financial and operating performance indices. Zannie Giraud Voss, Director of NCAR, will walk you through this diagnostic tool and show you how it can be used to assess and advance your organization’s health.

• 0:00 – Intro to NCAR
• 0:52 – Reviewing the Dashboard
• 1:55 – KIPIs intro
• 2:49 – Contributed Revenue KIPIs
• 5:54 – Earned Revenue KIPIs
• 6:40 – Marketing Impact KIPIs
• 7:52 – Community Engagement KIPIs
• 8:33 – Program Activity KIPIs
• 9:00 – Staffing KIPIs
• 9:23 – Expenses KIPIs
• 9:50 – Bottom Line KIPIs
• 10:17 – Balance Sheets KIPIs
• 10:41 – Conclusion

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